Finding a reliable plumber or electrician in Kenya can be tricky. With so many fundis advertising their services, how do you know who’s truly skilled and trustworthy? Whether you need urgent repairs or a full installation, choosing the right professional can save you time, money, and frustration.
Here’s how to evaluate the best plumbers and electricians before hiring them.
1. Check Their Experience & Specialization
Not all plumbers and electricians handle the same type of work. Some specialize in residential repairs, while others focus on commercial projects. Before hiring, ask:
✅ How many years have they been in business?
✅ Do they specialize in the type of service you need?
✅ Have they handled similar projects before?
An experienced fundi will diagnose problems quickly and offer long-term solutions, rather than temporary fixes.
2. Verify Licenses & Certifications
A professional plumber or electrician should have the necessary certifications to operate legally. While Kenya doesn’t have strict licensing requirements for all fundis, those working on complex electrical systems or large plumbing projects should have formal training.
Ask for proof of:
🔹 Trade certifications or vocational training
🔹 Business registration (for established service providers)
🔹 Insurance coverage (to protect against damages)
3. Read Customer Reviews & Ratings
One of the best ways to evaluate a service provider is by checking customer reviews. Platforms like Balozy allow users to rate and review plumbers and electricians based on real experiences.
Look for:
✔ Positive feedback on professionalism and reliability
✔ Before-and-after photos of completed work
✔ Consistent ratings across multiple clients
Avoid fundis with multiple complaints about delays, poor workmanship, or overcharging.
4. Compare Pricing & Get Quotes
Pricing varies depending on the complexity of the job. Before hiring, request detailed quotes from at least three service providers.
A good quote should include:
💰 Labor costs
💰 Materials required
💰 Estimated completion time
Be wary of extremely low prices, as they may indicate poor-quality work or hidden charges.
5. Ask About Warranties & Guarantees
A reliable plumber or electrician should stand by their work. Ask if they offer:
🔹 Service warranties (for repairs and installations)
🔹 Guarantees on materials used
🔹 Follow-up support in case of issues
This ensures you won’t have to pay extra for repeat repairs due to poor workmanship.
6. Evaluate Their Communication & Professionalism
A good service provider should be easy to reach, responsive, and professional. Before hiring, observe how they:
✔ Respond to inquiries – Are they clear and informative?
✔ Explain the job scope – Do they provide detailed answers?
✔ Show up on time – Punctuality is a sign of reliability.
Poor communication and missed appointments are red flags.
7. Use a Trusted Marketplace Like Balozy
Instead of relying on random referrals, use Balozy, Kenya’s leading service marketplace, to find vetted plumbers and electricians.
Why Balozy Works Best:
✅ Verified professionals with ratings and reviews
✅ Transparent pricing to avoid hidden costs
✅ Instant booking for urgent repairs
With Balozy, you can hire with confidence, knowing you’re getting a trusted expert for the job.
Final Thoughts
Hiring the right plumber or electrician isn’t just about fixing a problem—it’s about ensuring quality work that lasts. By checking experience, reviews, pricing, and professionalism, you can avoid costly mistakes and get the best service possible.
Don’t take chances——evaluate your service provider carefully or book a vetted expert on Balozy today!
