At Balozy, safety isn’t just a feature—it’s a non-negotiable standard. Every job booked on our platform is protected by our Zero-Tolerance Safety Policy.
Whether you’re hiring a mama fua, a driver, a chef, or a plumber, here’s what we stand for:
🚫 What’s NOT Allowed
- ✅Harassment of any kind—verbal, physical, or online
- ✅Inappropriate behavior or advances during bookings
- ✅Threats, intimidation, or violence
- ✅Disrespectful language or conduct
- ✅Unapproved visits or location changes
If it wouldn’t fly in a respectful household or workplace, it doesn’t fly on Balozy.
🛑 What We Expect
- ✅Clear communication
- ✅Respect for time, space, and boundaries
- ✅Professionalism from both clients and pros
- ✅Safe, clean, and dignified working conditions
- ✅Prompt reporting of any issues
📞 How to Report
If something feels off, say it.
- ✅Tap “Report Issue/Report” in the app
- ✅Or WhatsApp us directly at +254 717 760234
- ✅We act fast—your safety is our priority
⚠️ What Happens Next
- ✅We investigate immediately
- ✅If the report is verified, the offender is suspended or removed
- ✅Repeat violations = permanent ban
- ✅We may involve local authorities if needed
💬 Why It Matters
Balozy is built on trust, dignity, and verified hustle. We protect our pros like family—and we expect clients to treat them the same. Every booking is a contract of respect.