Your safety is our priority

We want all of us to be on the same page about safety

And so, we’re calling this page our safety pact – a 3-sided alliance between customers, pros and Balozy, with our mutual responsibilities for every single project

 
Guidelines for both pros and customers

  • As you create your account, make sure you:
  • 1.  Are at least 18 years old.
  • 2.  Are providing real and accurate information when filling out your account (i.e. name and/or contact information).
  • 3.  Don’t exchange a service for another service.
  • 4.  Don’t create a test account.
  • 4. If you have any questions about these guidelines, see our Terms of Use.

 
Guidelines for Customers

  • When putting a job on Balozy, please respect our service provider. Make sure you:

  • 1. Don’t use profane or sexually suggestive language in your job request or approach.

  • 2. Are providing real and accurate information about your job request (no fake, scam or fraudulent information).

  • 3. Don’t submit job requests:

                 –  Asking for sexual services.

                –  Asking for illegal services or involving illegal activities

                –  Advertising or offering your own service

Guidelines for pros 

When listing your business on Balozy, make sure you:

  • 1. Don’t use profane or sexually suggestive language in your messages or on your profile.
  • 2. Don’t offer fraudulent, sexual, illegal, or otherwise inappropriate services.
  • 3. Are providing real and accurate information when filling out your account (i.e. name and/or contact information).
  • 4. Fill out your account and business details primarily in kiswahili or English.
  • 5. Are qualified, as required by law, to perform the services you’re offering on Balozy
  • 6. Provide services, not products (although products accompanying services are permitted).
  • 7.  Don’t offer lending services.
  • 8. Offer a service currently listed on Balozy. Check out our Balozy service categories
  • 9. Don’t ask customers to download additional apps or complete duplicate request forms outside of Balozy
  • 10. Don’t offer duplicate services.
  • 11. Understand and take full responsibility of how Balozy charges work.